Patient Advocacy Hospital & Healthcare Advocate
What is a patient care advocate?
A patient advocate is a trained professional who supports patients and families as they manage complex medical situations. At Haven Healthcare Advocates, our team is led by Registered Nurses (RNs), which means we bring a clinical lens to your care, even though we don’t provide medical treatment or nursing services directly.
We act as your representative, helping you communicate with healthcare providers, understand your treatment options, and make informed decisions, without pressure or bias.
Our patient care advocate and hospital patient advocate services are available locally in Tampa FL, and nationwide.
Our Patient Care Advocate Services
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Hospital Patient Advocacy
If you or a loved one is in the hospital, we can step in as your hospital patient advocate, coordinating with staff, attending care meetings, and monitoring treatment plans.
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Appointment Advocacy
We attend medical appointments (virtually or in person), help you ask the right questions, take notes, and follow up on action items so nothing gets missed.
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Discharge Planning Support
From medication lists to follow-up care, we help you understand what’s next after a hospital stay, and make sure no details fall through the cracks.
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Medical Records & Communication
We review medical records, clarify confusing terminology, and speak directly with healthcare teams when needed, always acting in your best interest.
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Second Opinions & Decision Support
Not sure about a diagnosis or recommendation? We help you understand your options and support your right to ask questions and get more information.
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Crisis & Long-Term Support
Some clients call us when they’re in a health crisis. Others work with us long-term for peace of mind and ongoing coordination. We're here either way.
Hospital Patient Advocate
Our hospital patient advocate services are designed to support your loved one throughout their hospital stay. As your dedicated hospital advocate, we conduct daily chart reviews, check in with the medical team, attend care conferences when needed, and coordinate closely with social services to help plan a safe and smooth discharge. Our goal is to reduce stress, improve communication, and make sure no detail is overlooked during a critical time.
We act as a liaison between the patient and care team to keep communication clear and consistent.
We monitor medications, treatments, and tests to make sure everything stays on track.
We help prevent medical errors by reviewing information and confirming next steps.
We provide emotional support to patients and families during stressful hospital stays.
We coordinate care across providers so nothing falls through the cracks.
We advocate for patient preferences, including dietary, cultural, or religious needs.
We guide patients through the healthcare system, insurance issues, and discharge plans.
We keep families informed with updates and clear communication throughout the stay.
Why Choose Haven Healthcare Advocates
All of our registered nurses have at least a Bachelor’s degree in nursing.
This makes Haven particularly equipped to handle complex medical cases, difficult diagnoses, hospital discharges, and insurance battles — with full clinical understanding.
We are clinically trained professionals, not just case managers or general care coordinators.
We are able to give medical insight, clinical judgment, and true healthcare navigation, not just administrative support.
While we do not provide hands-on nursing services, our clients benefit from the expertise of registered nurses who coordinate care, attend appointments, review medical information, and communicate with providers to ensure the best outcomes.
Unlike many other advocacy services, we do not outsource to unlicensed staff.
Who a patient care advocate can Help
Our patient advocate services are ideal if:
Patients facing surgery, hospitalization, or long-term illness
Seniors managing multiple providers or chronic conditions
Adult children caring for aging parents
Individuals feeling lost in the healthcare system
Long-distance caregivers who need eyes and ears on the ground
Connect With Us
Ready to take the next step? Contact us to schedule your initial 30-minute complimentary consultation. Let's discuss how we can tailor our services to your unique healthcare needs.
Haven Healthcare Advocates
Phone: (813) 618-5155
Fax: (813) 618-5805
Email: info@havenhca.com
Location: Tampa, Florida
Monday - Sunday
9AM-9PM
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A healthcare advocate is someone who helps you understand and manage your medical care. At Haven, our healthcare advocates are registered nurses who support you through hospital stays, appointments, and complex decisions, making sure you’re heard, respected, and never left in the dark.
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The role of a healthcare advocate is to speak up for your needs, help you communicate with doctors, explain confusing medical terms, and guide you through every step of your care. At Haven, your advocate works only for you, not for any provider, hospital, or insurer.
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Hiring a healthcare advocate is simple. You can contact us to book a consultation with our RN-led team. We offer local services in Tampa Bay and virtual healthcare advocacy across the U.S., for individuals and families of all ages.